Returns & refunds
Made right,
thoughtfully.
01 — Return window
30-day returns
You have 30 days after receiving your item to request a return.
Item is in the same condition in which it was received.
Item is unworn or unused, with tags attached.
Item is returned in its original packaging.
Receipt or proof of purchase is included.
02 — Return process
Start a return
Contact us at amezing.inter@gmail.com to request a return. If your return is accepted, we’ll send you a return shipping label along with instructions explaining how and where to send your package.
Request approval before shipping
Items sent back without first requesting a return will not be accepted. Please wait for our return instructions before sending your package.
03 — Order problems
Damages and issues
Please inspect your order when it arrives. Contact us immediately if an item is defective or damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.
04 — Return eligibility
Exceptions and non-returnable items
Certain items cannot be returned, including custom products such as special orders or personalized items. Please contact us if you have questions or concerns about a specific item.
Custom products
Special orders and personalized items are final sale.
Sale items
Items purchased on sale cannot be returned.
Gift cards
Gift card purchases are non-returnable.
05 — Replacing an item
Exchanges
The fastest way to receive the item you want is to return the item you have. Once that return is accepted, make a separate purchase for the replacement item.
06 — After your return arrives
Refunds
We’ll notify you after receiving and inspecting your return and let you know whether the refund has been approved. If approved, the refund will be issued automatically to your original payment method.
Your bank or credit-card provider may need additional time to process and post the refund.
You are responsible for paying the cost of returning your item. Shipping costs are non-refundable.